About the company:

At Aesir Interactive, we create immersive experiences that resonate with players and behind every great game is a thriving, passionate community. We’re seeking a senior leader in Community Management to cultivate that passion, elevate our brand, and shape meaningful player connections across our portfolio of games. 

Your role:

As the Director of Community Management at Aesir Interactive, you will lead and own the strategic vision for our player communities across multiple titles and platforms. You will guide a team of community professionals, align crossfunctional stakeholders, and ensure that our brand voice, player engagement and community health are worldclass. Your mission: build longterm loyalty, advocate for our players internally, and drive community impact aligning with the business goals. 

Your Daily Work

• Define and own the community strategy across multiple games and platforms, from pre launch through live service operations.
• Set the tone, policies and standards for community management across Aesir Interactive ensuring consistency, brand alignment, inclusivity and scalability.
• Lead, mentor and grow a team of community managers to execute the strategy.
• Engage directly with key online communities (Discord, Reddit, Steam, social channels), influencer networks and ambassador programmes to maximise reach and engagement.
• Monitor global community sentiment, trends, issues and crises; provide regular reports to senior leadership with actionable insights.
• Collaborate with development, liveops, marketing and PR teams to ensure community voice is integrated into game feature planning, update communication, and release strategies.
• Oversee creation of high impact community content (dev blogs, live streams, Q&As, player spotlights, campaigns) and approve major communication assets.
• Lead major community events (digital and physical) and coordinate with press/PR teams whenrequired.
• Define, track and optimise community KPIs and tie them to business outcomes.

Your Profile

• 8+ years of experience in community management or player engagement roles, preferably within the games industry. The higher service, live, global scale is a strong plus. 
• Excellent communication skills in English, German is ONLY a plus.
• Deep understanding of online gaming communities, player behaviours, and gaming culture.
• Proven ability to lead teams, influence across departments, and build scalable processes and programmes.
• Familiarity with community / social tools, platforms and analytics (Discord, Reddit, Twitch, YouTube, Steam, social listening, KPI dashboards).

• Experience working with influencers/content creators and building creator ecosystems is a strong plus.
• Strategic mindset, able to think big picture and also execute tactically, solution oriented, proactive and self organised.
• Passion for games, inclusive community building, and player first thinking.

Responsibilities

• Lead and evolve the player communities for our full game portfolio.
• Serve as the internal voice of the community and facilitate meaningful two way communication between players and Aesir Interactive.
• Ensure all community messaging, tone and engagement align with our brand values and foster an inclusive, positive environment.
• Drive content and event programming to support long term community health, growth and retention.
• Monitor, analyse and report on community health, sentiment, feedback and key metrics; derive insights and recommendations for product, marketing and live ops.
• Maintain high standards in all community touch points from moderation to public communications.
• Support and guide marketing, PR and development teams on community strategy, risk mitigation and engagement best practices.

 

Benefits

• A welcoming and vibrant office just 10 minutes from Munich Central Station
• Flexible remote work options tailored to your needs
• A 38-hour work week that promotes a healthy work-life balance
• Monthly €50c redit card top-up*
• Public transport ticket covered by Aesir*
• Lunch subsidy of €7.50 for each day you work, whether on site or remotely*
• Free drinks, coffee, tea, and a weekly fresh organic fruit basket
• Table tennis and foosball for creative breaks
• Fun company events:)

About us

Located in Munich, Germany, Aesir Interactive offers a fun, focused and casual atmosphere while developing games for PC, Xbox, Playstation and Switch. We believe in people and our team and want to advance your skills and knowledge.

We strongly believe in agile development and the constant adaption of our workflows. We embrace the uniqueness of each project and prefer a structured and documented work style.